Terms and Conditions

The information on this website is for information purposes only, further to CRMA’s not-for-profit mission. While we try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

CRMA, its members, supporters, funders, individuals and organizations whose work is featured on this website, or any other website or social media managed by CRMA assume no liability for any inaccurate, delayed or incomplete information, nor for any actions taken in reliance thereon.

Certain quotations, videos or links on this site may take you to other websites. CRMA provides these links only as a convenience and not as an endorsement by CRMA or its members. These linked sites are not under the control of CRMA. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses and other destructive elements. CRMA is not responsible for the content of any such linked sites and while we strive for accuracy and fairness in all of the information we circulate, CRMA does not necessarily endorse all the positions that find expression via our communications tools. Unless otherwise expressly provided, CRMA makes no representation or warranty regarding, and does not endorse, any linked site or the information, products or services appearing thereon. Accordingly, you agree that CRMA will not be responsible or liable in any way for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in any site linked from this site.

CRMA reserves the right to remove any content from member directory listings or submissions that violates and provisions stated in the Membership Guidelines.

Limitation of Liability

CRMA does not warrant that the information accessible via this website is current, complete, or error-free.

Privacy Policy

The CRMA Privacy Policy is fully disclosed and updated at citymag.org/privacy-policy.

Payment Policies

Membership Refund Policy

All approved payment transactions for membership (including Associate, Affiliate and Regular Members) are final sale. Exceptions are made for rejected membership applications and accidental duplicate online payments for which refund requests must be initiated within 10 business days from day of payment.

Membership cancellation requests can be sent to the Executive Director of CRMA. By cancelling membership, all membership benefits are immediately forfeited for the organization and all of the personal contact records solely connected to the organization in CRMA’s membership database.

Event Payment and Refund Policy

Event registration fees must be paid for online unless other payment options are explicitly stated on the event registration page. Refunds will not be issued for webinar registration except in the case of event cancellation.

Registrants unable to attend the event in question may send a substitute. If the substitute is not a member, the non-member fee will be required. Registrants unable to attend may also request a full credit to the purchaser’s account to be applied to future CRMA event registrations. Credit requests must be sent in writing to the Executive Director of CRMA at least 72 hours before the event.

It is the purchaser’s responsibility to ensure that they do not doubly register any attendee.

Registration fees to special events and conferences may be subject to different payment policies such as check service charges and refunds subject to administration fees. These policies will be clearly indicated or linked to on the specific event registration page.

Details about Payment Processing

If you’re paying by credit card:

We use Authorize.net to process online payments securely. Transactions will show up on credit card statements as directed to CRMA.

If you’re paying by check:

Checks for membership dues must be made out and mailed with an invoice to City and Regional Magazine Association, 287 Richards Ave., Norwalk, CT 06850.

If a check is not received by CRMA within 60 days of a member’s application, the application will be cancelled. Member applicants will need to resubmit their sign-up form.