CRMA Virtual Learning Series 2026

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Currently Open for Registration

Monday, September 14

(Editorial)

2-3 p.m.EST

The Art of the Rabbit Hole

Speaker: Ginny Mohler; Creative Director, Vox Media Explainer Studio

What makes a research detour worth following—and how do you find your way back? In this editorially-driven session, creative director and filmmaker Ginny Mohler explores research as both a journalistic practice and a creative act. Drawing on her time as an archival researcher, where one rabbit hole led to a nine year endeavor culminating in a Netflix film release, this talk will help attendees identify the story within the story. Plus, how to get out of a rabbit hole when fact-checking on a deadline, her short list of outstanding historical mysteries, and strategies for bringing play into the research process as a surprisingly effective way “in” to almost any topic.

Monday, September 21

(Audience Development, Marketing, Sales)

2-3 p.m.EST

A Better Best Of: Optimizing Your Ballot, Issue, and Event for Maximum Impact and Revenue

Speaker: Lauren Hurlock; Director of Customer Success, City Spark

Are you doing everything you can to maximize revenue and first party data collection in your Best Of/Readers’ Choice polls? Take a deep dive into the best practices of the full “Best Of” ecosystem—from category selection and sponsorship packages to promotional efforts and event attendance. Learn practical strategies for revenue optimization, reader data collection, and marketing outreach. Plus, a look at unknown or underutilized tools that can unlock new, year-round advertising sales potential.

Monday, September 28

(Leadership, Sales Management)

2-3 p.m.EST

Leading High-Performance Sales Teams

Speaker: Eric Mayberry; President, SmartTech Digital Agency

In this session, attendees will take away practical leadership strategies for building and sustaining high-performing sales teams—including insights that you can apply right away to improve performance, strengthen communication and accountability, and change the culture within a sales organization.

Monday, October 5

(Editorial, Audience Development)

2-3 p.m.EST

Leveraging Creator Relationships To Extend The Impact of Your Newsroom

Panel: Lenfest curated panel moderated by Cheryl Thompson-Morton; Head of Advisory Programs, The Lenfest Institute 

Content creators are not the competition, they are our collaborators. As audience behavior shifts toward personality-driven platforms and influencer-led discovery, city and regional publications have an opportunity to extend their editorial reach and brand relevance through strategic creator partnerships. This Lenfest-curated panel brings together leaders working at the intersection of journalism, creators, and community-driven distribution. Panelists will share practical frameworks for identifying the right creators, structuring collaborations that protect your brand without diluting editorial standards, and connecting creator-led experiments to measurable audience and revenue growth.

Monday, October 19

(Events, Sales)

2-3 p.m.EST

Events Workshop: How to Build Packages Sponsors Actually Want to Buy

Speaker: Diana Vdovets; Founder, DRV Collective

What’s actually working across publisher events—and how are they driving revenue growth? In this session, attendees will take away practical strategies for ideating, creating, and executing events that attendees truly want to attend—and sponsors want to be part of. Plus, a workshop on developing packages sponsors want to buy, best practices for negotiating trade, and tips for leveraging your brand to command premium pricing. 

Monday, October 26

(Sales, Studio)

2-3 p.m.EST

Building Agency Offerings Clients Can’t Easily Replace

Speaker: Dan Rubin; Founder, Dan Rubin Consulting

In this talk, Dan Rubin will share the SPARK framework for turning publisher strengths into agency-style offerings that drive growth. Attendees will learn how to define the right niche, position the offer clearly, activate it commercially, resource it effectively, and measure success without losing what makes publisher brands valuable in the first place.

Monday, November 2

(Leadership)

2-3 p.m.EST

Somehow I Manage: How to Give Powerful Feedback

Speaker: Don Harkey; CEO, People Centric

One of the most common challenges managers face is giving feedback to their team. How do you tell someone that their work isn’t good or that they made a mistake? A quiet, but hugely impactful, problem is that many managers also aren’t good at giving positive feedback. In this session, Don Harkey, CEO of People Centric, will discuss the importance of giving feedback, how to deliver positive and negative feedback, and offer some tips for creating better feedback habits as performance review season approaches. 

This is the third installment of the Somehow I Manage series.

If you would like to review:

Monday, November 9

(Sales)

2-3 p.m.EST

The Fail Proof Sales Equation

Speaker: Eric Mayberry; President, SmartTech Digital Agency

Every sale is the same. So how do you give your reps the best chance to win every one of them? This seminar shows you a sales method that helps your team: 1) uncover critical information in the “needs” conversation; 2) build credibility in the sales process; and 3) guarantee they get the sale 80% of the time—or identify specifically why they didn’t.

Monday, November 16

(Audience Development, Editorial, Events, Marketing)

2-3 p.m.EST

The Future of Podcasting: Video, Social Media, and Live Events

Speaker: Kelly Travis; VP of Strategy & Operations, St. Louis Magazine

Is the podcast dying, or is the format maturing? While simple audio-only formats fizzle, city and regional publications are finding success taking their pods from airwaves to IRL. In this session, St. Louis Magazine VP of Strategy and Operations Kelly Travis will share a high-level overview of the audience-development strategies that led to their first ever sold-out live recording event. Plus, a look at how video, newsletter, social media, and personality-driven content has contributed to a loyal listening audience.

More sessions will be posted soon. Stay tuned!

February 2026

Monday, February 2

(Artificial Intelligence)

Beyond the Blank Page: How AI Makes Media Companies More Valuable, Not Less

Speaker: Scott McIntosh of Treehouse Digital

Beyond the Blank Page: How AI Makes Media Companies More Valuable, Not Less: As low-quality AI content overwhelms the web, audiences are looking harder than ever for sources they trust. This hands-on session shows how publishers can use AI to streamline workflows, speed up production and preserve institutional knowledge, while strengthening the very qualities that make credible media outlets indispensable.

Monday, February 9

(Sales Management)

2–2:45pm

Leading the Unleadable

Speaker: Ryan Dohrn of Brain Swell Media

Explore strategies for managing challenging team members and navigating difficult situations as a leader. This session covers practical tools to shift mindset, build influence, and get buy-in from even the most resistant people.

Monday, February 23

(Newsletters)

2–2:45pm

Newsletters on Steroids

Speaker: Bruce Pinchbeck of Letterhead

Newsletters can operate as first-class products that power multiple revenue streams rather than functioning solely as distribution or promotion. Learn how modern newsletter strategy can support subscriptions, ecommerce, sponsorships, lead generation, and broader audience development when approached with product thinking. Re-evaluate newsletter portfolios in light of new tooling, automation, and monetization models.

Thursday, February 26

(Sales)

2–2:45pm

Conducting Research, Prospecting, and Mastering Insights with AI

Speaker: Shannon Kinney, Dream Local Digital
 
In this session, we’ll focus on early-stage sales steps: prospecting, pre-meeting research and mastering insights to get in the door and build prospect trust and rapport. We’ll go deep into best practices for each, identify smart prompts that get you outstanding results, and best practices.

March 2026

Monday, March 2

(Artificial Intelligence)

2–2:45pm

From One Story to Many Assets: Practical AI Workflows for City & Regional Publishers

Speaker: Vatrice Chestnut of 10X Consulting LLC

City and regional teams are being asked to do more with the same (or smaller) staff. In this session, we’ll start with one real story and walk through how to turn it into multiple assets across web, email, and social using AI—while still protecting your voice, standards, and relationship with your readers. I’ll use a simple AI Strategist–Manager–Teacher–Technician framework to keep things grounded in practical, repeatable workflows that small teams can actually use.

As a value add, Vatrice will provide a custom CRMA-branded AI agent trained on example member content. Attendees will be able to try it live and see how it can help them take one story and quickly spin out multiple assets that still feel like “them”.

Monday, March 9

(Sales Management)

2–2:45pm

Habits of Superstar Sales Managers

Speaker: Ryan Dohrn of Brain Swell Media

Deep dive into the day-to-day behaviors and routines that set top-performing sales managers apart. From effective 1:1s and coaching techniques to time management and goal setting, learn the habits that drive team success.

Thursday, March 12

(Management)

2-2:45pm EST

Somehow I Manage

Speaker: Don Harkey of People Centric Consulting Group

You were just doing your job well when someone came along and made you a manager. Now you are a manager of people and, well, it’s weird. How do you manage people who you also want to have a good working (and maybe personal) relationship with? How do you give someone hard feedback? How do you handle a toxic employee who also happens to be great at their job? How do you support your publisher as they make hard decisions that impact your team? In this webinar series, bring your questions and we’ll talk about the answers. Being a manager can be lonely. You are not alone!

Monday, March 16

(Social Media)

2-2:45pm

Showing Up With Strategy — How to Build a Strong, Sustainable Social Presence

Speaker: Meg Asby of PDX Parent

This session introduces the foundations of effective social media. We’ll cover the three reasons why people come to social platforms in the first place, how to understand the culture of the app, and how to define a niche that feels authentic and achievable. We’ll also dig into the essentials of short-form video — including hooks, pacing, captions/SEO, and authenticity — with examples that illustrate the difference between ineffective and compelling content. Attendees will leave with a clear sense of how to show up consistently and create content that resonates.

Monday, March 23

(Audience Development)

2-2:45pm

The Future of Audience Development: Trends Shaping 2026 and Beyond

Speaker: Natalie Sorge of NPS

A forward-looking discussion on emerging technologies, consumer behaviors, and what publishers must do to stay ahead.

Monday, March 30

(Newsletters)

2-2:45pm

Smaller Lists, Bigger Wins

Speaker: Patricia McGuinness of SBM Audience Development

In an environment where platform reach is shrinking and inbox filtering is increasingly unforgiving, many publishers are finding that adding more names no longer improves performance and can quietly make it worse. Rather than focusing on email mechanics, the session translates inbox behavior into executive-level consequences, giving publishers clearer language for discussing audience strategy internally and a practical shift in thinking from acquiring more names to strengthening the audience they already have.

April 2026

Monday, April 13

(Artificial Intelligence)

2-2:45pm

The Authentic 10X AI Playbook for 2026

Speaker: Kenny Katzgrau of BroadStreet

This is not a typical AI toolset mashup. It’s a clear set of high-impact, cross-departmental use cases for AI that allow you to build stronger, higher-quality, authentic products for your readers and advertisers in a tenth of the time. The session begins with a rare, plain-English explanation of how AI actually works, then moves into maximizing team adoption. From there, it covers high-leverage use cases across leadership, sales, operations, and editorial. You’ll leave thoughtful, empowered, and with a clear roadmap to implement AI in 2026.

Monday, April 20

(Social Media)

2-2:45pm

Growing With Agility — Content That Evolves, Performs, and Drives Revenue

Speaker: Meg Ashby of PDX Parent

In this session, we’ll focus on growth, efficiency, and monetization. We’ll talk about how to stay nimble as platforms evolve, how to read analytics in a useful way, and how to build workflows that save time while increasing output. We’ll also cover practical strategies for repurposing content, finding footage, and adapting ideas across platforms. Finally, we’ll walk through how influence translates into revenue, how to approach early partnerships (including trades), and how to package your reach effectively for advertisers.

Monday, April 27

(Audience Development)

2-2:45pm

Membership Models in Action

Speaker: David Arkin of David Arkin Consulting

Learn real-world approaches to launching or refining membership programs, including what motivates people to join, how to structure value and common mistakes to avoid when building membership as a revenue stream.

May 2026

Monday, May 4

(Management)

2-3pm EST

Somehow I Manage: Accountability / Watershed

Speaker: Don Harkey of People Centric Consulting Group

Somehow I Manage is a customized interactive webinar for CRMA managers, directors, and publishers highlighting key management concepts. We will discuss what to do if your employee isn’t taking ownership of their work or attitude. We will also introduce a powerful management tool called the Watershed Conversation that can align toxic employees or help them move on to their next job. 

Monday, May 11

(Sales Management)

2-2:45pm

Motivating Your Sales Team Without Stress: What Your Sales Team Really Wants from You as a Leader

Speaker: Ryan Dohrn of Brain Swell Media

Understand what motivates your strongest reps beyond just the numbers. We’ll discuss how to create a motivating environment, tailor your approach, and avoid burnout – keeping your top talent engaged and performing at their best.

 

Monday, May 18

(Artificial Intelligence)

2-3:30pm

How to Talk about AI When You Can’t Agree On Use

Speaker: Alex Mahdaven, Poynter Institute

This session will offer guidance on the fundamentals of building an artificial intelligence policy, and provide tips on how to move from conflict to collaboration as your organization explores whether and how to use generative AI in your work.

June 2026

Monday, June 8

(Social Media)

2-2:45pm EST

What You Need to Know About Meta Content to Stay Competitive (and Compliant)

Speaker: Sabrina Sucato, Today Media

It’s no secret that Meta changes its setup seemingly every other day. In this session, we’ll go over the latest status of Facebook and Instagram, what’s working on both platforms, and what sponsored posts on both platforms look like, including how to stay compliant with Meta’s branded content guidelines.

Monday, June 22

(Social Media)

2-2:45pm EST

Training Your Team to be a Social Voice for Your Media Brand

Speaker: Zach O’Brien, Active NorCal

Successful social media campaigns are hard. If you rely on a singular brand to drive social growth and engagement, you’re in for a long and arduous journey. This session shows how to build a team-based approach that helps editors, reporters, marketers, and salespeople consistently represent your brand online. Learn how to engage your team to assist your social growth and engagement, and create “micro-influencers” within your media business through education and incentives. You’ll leave with practical tools to train your staff and create a repeatable social system that scales.

Monday, June 29

(Audience Development)

2-2:45pm EST

The Power of Devote Audiences

Speaker: Megan Schertler, In Real Life Media
 
Magazines don’t just build audiences; they build believers. This talk explores how emotional and intellectual connection turns readers into advocates, and how that devotion translates into organic amplification, pricing power, and stronger brand relationships. It’s especially relevant for sales, audience, and studio teams looking to better explain the value of their readership beyond impressions and clicks.

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